The COINS Facilities and Service Management solution is designed for organizations that are devoted to service and maintenance.
 

Our clients include facility service companies that provide mechanical, electrical, energy and infrastructure services for commercial and residential sectors, as well as infrastructure service companies in the rail, highways and utilities sectors. With all of them, we target cost reduction, value delivery and customer service.

COINS is designed with efficiency in mind. From the initial "quick" call capture, through scheduling and communications with field personnel, to ensuring a timely response and real time capture of relevant customer, service and equipment information from the field, we support your service delivery to your customers.

COINS Facilities and Service Management solutions also help you manage the profitability and financial aspects of your business. COINS provides ever-evolving solutions to monitor service level agreements covering both reactive and planned preventative maintenance. Your customers' equipment/asset maintenance and repair history is easily tracked and can also be fully integrated into a Building Information Model (BIM).